Shipping policy

Last updated: October 21, 2026

Thank you for shopping with Pop Culture Cats. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Individual art prints are dispatched within 3 business days, excluding weekends and holidays.

Your first Litterboxed Print Club package is dispatched on the 1st of the month following sign-up. Packages are then dispatched on the 1st of each month. Delivery times vary by destination.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges for individual art prints are shown at checkout. UK shipping is included in the Litterboxed Print Club subscription. US shipping for the Print Club is charged at checkout and on each monthly renewal.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

Individual art prints are available for delivery within the United Kingdom only. Litterboxed Print Club subscriptions are available for delivery to the United Kingdom and United States. We do not currently ship to the European Union or other destinations.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Contact our team at hannah@popculturecats.co.uk.